7j77 Privacy Policy
This document explains in detail how your personal information is collected, what it is used for, and how it is kept secure. Please read it carefully before using the 7j77 platform.
1 Introduction and Scope
This privacy policy applies to the 7j77 platform. The terms "we", "us", or "platform" used here refer to 7j77, and "you" or "user" refers to any person who registers or visits our site.
By creating an account on 7j77, accessing the platform, or using any of our services, you agree to the terms of this privacy policy. This policy forms an integral part of our Terms and Conditions.
Our platform operates for adult users in Bangladesh. Anyone under 21 years of age may not open an account or use any services on 7j77.
2 What Information Is Collected
When you register on 7j77, carry out transactions, or contact our support team, various types of information are collected. This information can be divided into two main categories:
2.1 Information You Provide Directly
The information you provide yourself includes:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Payment details — bKash, Nagad, Rocket, Upay, or bank account number
- Any messages or feedback you submit
2.2 Automatically Collected Information
Information collected automatically while using the platform:
- IP address and device type
- Browser information and operating system
- Site access times and login session details
- Data collected through cookies and similar tracking technologies
- Gaming activity history and betting records
3 Purpose of Data Use
Collected information is used only for specific and legitimate purposes. 7j77 never uses your information for unrelated or unauthorised purposes.
- Account Management: To handle registration, login, identity verification, and account security.
- Transaction Processing: To complete deposits and withdrawals and to keep records of financial activity.
- Customer Support: To assist with your questions, complaints, or issues via live chat and email.
- Security and Fraud Prevention: To prevent unauthorised access, fraudulent activity, and money laundering.
- Platform Improvement: To analyse user experience and improve the quality of our services.
- Notifications and Updates: To inform you about important service changes or promotions (based on your consent).
4 Cookies and Tracking Technologies
7j77 uses cookies to keep the website running and to improve user experience. Cookies are small data files stored in your browser.
4.1 Types of Cookies
- Essential Cookies: Strictly necessary for site operation — maintaining login sessions and keeping form data secure.
- Analytical Cookies: To monitor which pages users visit most and how long they stay.
- Preference Cookies: To remember personalised settings such as language preferences or theme choices.
You can control or disable cookies from your browser settings, though this may affect some features of the platform.
5 Sharing Information with Third Parties
7j77 never sells or rents your personal information. However, information may be shared with specific third parties in the following circumstances:
- Payment Processors: Payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfer services receive the information needed to complete transactions.
- Technology Service Providers: Technology partners engaged in server management, security testing, or data analysis.
- Legal Obligations: To comply with lawful directions from authorities or courts as required under Bangladeshi law.
- Fraud Prevention Agencies: With relevant agencies to identify and stop fraudulent activity.
Third parties that receive information operate under strict confidentiality agreements and may only use the information for the specific purpose for which it was shared.
6 Data Security Measures
The security of your information is very important to 7j77. To this end, we have put in place industry-standard technical and organisational measures:
- SSL Encryption: All communication between your browser and our servers is encrypted using SSL technology.
- Data Encryption: Sensitive information such as passwords and payment details is stored with strong encryption.
- Access Control: Only authorised staff may view user information, and only when specifically required.
- Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
- OTP Verification: When suspicious activity is detected, OTP-based two-step verification is used.
However, no system on the internet is completely impenetrable. We therefore ask you to also keep your login credentials secure.
7 Data Retention Period
How long your information is retained depends on the type of information and the purpose it serves:
- All information is retained while your account remains active.
- Even after an account is closed, financial records and identity verification information may be kept for a defined period to meet legal obligations.
- Marketing communication data is deleted after consent for marketing is withdrawn.
8 User Rights
Every user registered on 7j77 has certain rights regarding their own information:
8.1 Right to Access Information
You may request a copy of the personal information we hold about you. This request must be sent in writing to the support team.
8.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. Some information can be changed directly from account settings; for other changes, you may need to contact the support team.
8.3 Right to Request Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a set period for legal or security reasons.
8.4 Right to Stop Marketing Communications
You may stop receiving promotional emails or notifications at any time. This can be done through account settings or via the support team.
9 Protection of Minors
7j77 strictly enforces a 21+ age limit. We do not knowingly collect information from or provide services to anyone under 21 years of age. Age verification is mandatory at registration.
If a minor's information is found in our system, a parent or relevant person may contact our support team and it will be deleted immediately. Visit our dedicated page to learn more about our Responsible Gaming Policy.
10 International Data Transfers
7j77's servers and technology infrastructure may be located in various countries. This means your information may be processed or stored outside Bangladesh. In such cases, the protection of your information is ensured in accordance with the standards of this policy.
11 Third-Party Links and Services
Game content within the 7j77 platform is powered by various providers including PG Soft, Pragmatic Play, JILI, Evolution, and Spribe. These providers may have their own privacy policies, which are outside 7j77's control. We are not responsible for their policies.
12 Policy Changes and Notifications
This privacy policy may change from time to time. If significant changes are made, we will notify you via your registered email or through a notification on the platform. Continued use of the platform after changes will be taken as your acceptance of the updated policy.
Visit our About Us page to learn more about 7j77 and get familiar with how we operate.
13 Contact Us
If you have any questions or requests regarding this privacy policy, please contact us:
Live Chat: 24/7 direct support available — in Bengali and English.
Email: [email protected]
We generally reply to emails within 24 hours. For urgent matters, please use live chat.
You can also visit our Frequently Asked Questions (FAQ) section for answers to common questions — it covers account, payment, and security topics in plain language.